All abayas and jalabiyas at Femmora Official are made to order. We are committed to providing high-quality products, so we kindly ask our customers to verify all order details before confirming their purchases.
Customers are entitled to a refund if the item has a manufacturing defect, provided that the request is made within 24 hours of receiving the shipment.
If the conditions are met, the refund will be processed within 7 business days after the item is received and inspected by our team. The refund will be issued using the original payment method.
Customers may exchange an item if it has a manufacturing defect, provided that the request is made within 24 hours of receiving the shipment.
All requests are reviewed within 2–5 business days of receiving the returned item.
This policy was last updated on 28/10/2026.